Optimization & care
Launch is the beginning, not the end.
Websites, CRMs, integrations, and infrastructure change over time — software updates, new requirements, provider changes, broken connections, and business growth all create ongoing technical work. DevStacker Care provides structured ongoing management for the systems within an agreed scope.
Monitor → Detect → Maintain → Improve → Monitor
What changes after launch
A system that worked on day one still needs attention on day 180.
Nothing built stays static. Software updates, changing APIs, new business requirements, and staff or process changes all create ongoing technical work — not because anything was built wrong, but because the world around it keeps moving.
Not every item here is monitored in every Care plan — exact coverage depends on the level selected.
The distinction that matters most
Two different jobs, priced and scoped separately.
Implementation
Build → Configure → Integrate → Launch → Handover. A scoped project with a defined start and finish.
See implementation stacks →DevStacker Care
Maintain → Monitor → Support → Improve. A separately scoped and purchased service that continues after handover.
Implementation packages and Care plans are never blurred into one line item — you'll always know which one you're paying for.
Three Care levels
Matched to how connected your systems are.
Essential Care
Suited to a website or smaller technical setup: updates, backups, basic monitoring, core security hygiene, and technical fixes within scope.
Business Care
For more connected setups: website, CRM support, automation monitoring, integrations, and small technical improvements.
Complete Care
For more complex connected stacks: broader system management across CRM, automation, infrastructure, integrations, and technical review where scoped.
We don't publish included monthly hours, response-time SLAs, or a fixed review cadence here — those are agreed in the final commercial scope, not standardized across every client. Coverage is described as included, scope-dependent, or a separate project.
What Care can include
Grouped by the part of the system it touches.
Updates & Fixes
Updates, bug fixes, performance checks, and compatibility issues as they come up.
Configuration Support
Configuration support, workflow issues, permissions, and minor improvements.
Workflow Health
Workflow health checks, error review, and adjustments when a connection or provider changes.
Hosting & Backups
Hosting/VPS checks, SSL, DNS, backup status, and deployment support.
Ongoing Refinement
Performance, technical SEO, analytics, and small system improvements over time.
Exact inclusions depend on the Care level and scope agreed — this is the shape of the work, not a fixed checklist included in every plan.
Monitoring
Visibility, not a guarantee.
Monitoring helps surface problems earlier — it doesn't eliminate failures. We're not claiming a 24/7 staffed monitoring desk; monitoring means visibility into the areas that matter, checked in a way that fits the agreed scope.
Backups & recovery
Recovery planning, not just a backup file.
Backup retention and restore readiness are part of Care where scoped — see Digital Infrastructure for how backups are actually configured. Restore testing isn't automatically included in every Care plan; where it matters, it's agreed as part of scope.
Updates, handled deliberately
An update can touch more than the thing being updated.
Themes, plugins, custom code, CRM modules, and integrations can all be affected by a single update. Where appropriate, we follow a deliberate process rather than clicking "update" and hoping:
This is the typical shape of the process, not a rigid step-by-step applied identically to every change.
Continuous improvement
Care shouldn't mean "we wait until something breaks."
Ongoing technical ownership tends to surface things a one-time build never would: slow pages, a form that quietly stopped working, an awkward manual process, or configuration nobody's revisited in a year.
Maintain first. Improve where it makes sense — we don't promise a formal monthly or quarterly review unless that's specifically included in scope.
To be clear
What Care is not.
Care is not automatically:
- Unlimited custom development
- Complete redesigns
- Large CRM modules
- Entirely new applications
- Unlimited landing pages
- Major migrations
- Full SEO or content campaigns
- Paid advertising
- Penetration testing
Large new requirements are scoped and priced separately — this keeps Care predictable for both sides, not because we're trying to limit what we'll help with.
Who Care is for
Four situations, one ongoing relationship.
"The site is live. I need someone technical to keep it healthy."
"Our website and CRM are connected, and I don't want to maintain everything myself."
"We have CRM, automation, integrations, and infrastructure that need ongoing technical ownership."
One point of technical continuity
The team maintaining it already understands it.
Ongoing continuity means whoever's handling a Care request already understands the architecture, integrations, customizations, access, and dependencies — instead of starting from zero every time something needs attention. That reduces repeated rediscovery; it doesn't mean instant resolution for every request.
Related services
Care wraps around the whole stack.
CRM Systems
Configuration support and minor improvements are common Care requests.
Learn more →Automation & Integrations
Workflow health is one of the things Care actively monitors.
Learn more →Digital Infrastructure
Hosting, SSL, DNS, and backups are foundational to what Care covers.
Learn more →Questions
Frequently asked
Is DevStacker Care required after a project?+
Is Care included in the implementation price?+
Does Care include unlimited development?+
Can you maintain a website you didn't build?+
Can you support an existing CRM?+
Can you monitor automations and integrations?+
Do you manage hosting/VPS?+
Are backups included?+
Do you guarantee uptime?+
Can we upgrade or change our Care scope later?+
Ready when you are